At Custom Design Training we can provide companies and other clients with a wide range of purpose built short or long term courses. With extensive experience we can offer a vast range of programmes across the full spectrum of the private and public sector.

Programme List

We have listed some of the more popular programmes CDT can offer, though the list is actually much much longer:

Communication

• Assert Yourself
• English for Special Purposes
• Effective Communication
• Listening Skills
• Making the Most from Meetings
• Making Presentations Count
• Spoken English
• Telephone Techniques
• Writing in Plain English
• Writing for the Web

Customer Relationships

• Customer Care Techniques
• Dealing with Difficult Customers
• Service Excellence

Management

• Basic Supervisory and Leadership Skills
• Conflict Management
• Creating Winning Teams
• Delegating & Empowerment
• Effective Decision Making
• Leadership Skills for New Managers
• Managing Crisis
• Managing People
• Managing Teams
• Negotiation – Fundamental Skills
• Strategic Business Planning
• The New Manager
• Time Management

 

Creative Skills

• Brainstorming and Creative Thinking
• Coaching Skills
• Facilitation Skills

 

Marketing

• Fundamentals of Marketing
• Fundamentals of Relationship Marketing
• Marketing for Non-Marketing Managers
• Marketing Mix
• Marketing Planning
• Practical Marketing Research

 

Others

• Train the Trainer
• Training Needs Analysis

and more